Customer Services
Cargo Tracking
Track your LONGi module shipments in real time — from factory gate to your project site.
Track Your Shipment
Need help? If you cannot locate your tracking number, please contact your dedicated LONGi account manager or email logistics@longi.com
Shipment Lifecycle
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Production
Your modules are being manufactured at our facility with full quality controls.
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QC & Packing
Each module undergoes flash testing, EL imaging, and is carefully packed for transport.
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Factory to Port
Secure inland transport to the shipping port, with temperature and humidity monitoring.
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Ocean Freight
GPS-tracked container shipping with regular position updates to your destination port.
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Customs & Delivery
Customs clearance support and final delivery to your warehouse or project site.